Privacy Policy

1. Information We Collect

When you use One Roof SD, we may collect: your name, email address, phone number, ZIP code, property details you provide through our intake forms, and information about the services you request. We also collect standard usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Match you with qualified, licensed service professionals in your area
• Facilitate communication between you and service providers
• Process bookings and payments
• Send project-related notifications and updates
• Improve our matching algorithms and platform experience
• Comply with legal obligations

3. Information Sharing

We share your project details and contact information with service professionals we match you with so they can provide quotes and perform services. We do not sell your personal information to third parties. We may share data with payment processors, analytics providers, and as required by law.

4. Data Security

We use industry-standard security measures including encryption in transit (TLS) and at rest to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

5. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, understand how you use our platform, and improve our services. You can control cookie settings through your browser.

6. Your Rights

Under California law (CCPA), you have the right to know what personal information we collect, request deletion of your data, and opt out of any sale of personal information. To exercise these rights, contact us at the email below.

7. Contact Us

If you have questions about this privacy policy, contact us at privacy@oneroofsd.com.